On MedHeads this week – Viral videos in healthcare: What’s the secret sauce?
We'll discuss on MedHeads how harnessing the power of viral videos can help improve patient education efforts, and even improve business.
Why did a video of a pediatrician showing how to calm a crying baby go viral so fast?
If there was a clear recipe for why certain videos go instantly viral, we'd all be stars. So how do we break down certain video breakthroughs?
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Automation Didn’t Dehumanize Care. Bad Systems Did.
We have the opportunity to design systems that give people greater capacity for the work where human presence matters most: listening, understanding, reassuring, deciding, and caring.